IMPORTANT NOTICE!
What issues does UX Consulting solve?
UX Consulting covers the activities that outline issues, discrepancies, and defects related to the User Interface and User Experience of the Audit target.
The User Interface (UI) is a device’s point of human-computer interaction and communication. This can include display screens, keyboards, a mouse, and the appearance of a desktop. It is also how a user interacts with an application or a website.
User experience (UX) focuses on deeply understanding users, what they need, value, abilities, and limitations. It also considers the business goals and objectives of the group managing the project. UX best practices promote improving the quality of the user’s interaction with and perceptions of your product and related services.
How is the UI/UX Audit conducted?
1st level: UX Consulting starts with the UX consultants receiving the audit target with access to the appropriate stakeholders and conducting an interview to understand the audit goals that are expected to be met. Based on the information received from the stakeholders, the audit is conducted appropriately to pursue the established goals.
2nd level: UX consultants receive the audit target with access to the appropriate stakeholders and have the ability to use additional tools to examine users’ behavior. This level of audit takes more time because UX Consultants have to collect data from the stakeholders and users that will use the audit target.
To receive the necessary amount of data and conduct an analysis, it is necessary to collect from 5 to 40 audit target visitors (depending on the target type) to provide appropriate recommendations and maintain reliable audit results.
The UI/UX Audit is conducted based on the studies of Nielsen Norman Group, UI/UX best practices, and our experience.
The main deliverable produced during the audit is – The UI/UX Audit Report.
UI/UX Audit Report
The UI/UX report of a UI/UX Audit is a detailed document that outlines the findings and recommendations of the audit. It provides businesses with a comprehensive analysis of their digital product or website’s interface, design, and user experience, enabling them to improve the overall user experience and increase conversions.
The UI/UX audit report typically includes the following sections:
Executive Summary
This section provides a summary of the audit’s findings, highlighting key findings and recommendations. It offers a high-level view of the audit’s results and helps stakeholders to quickly understand the report’s content.
Introduction
The introduction section outlines the purpose of the audit, its objectives, and the methodology used. It also includes an overview of the areas covered in the report.
Findings
The findings section presents the comprehensive results of the audit, highlighting areas where the digital product or website requires improvement. The findings typically include the following:
- User experience issues
- Interface design weaknesses
- Navigation problems
- Content issues
- Branding and visual design issues
Recommendations
The recommendations section provides actionable insights for improving the digital product or website’s interface, design, and user experience. Recommendations should be specific and actionable, providing detailed information on what needs to be done to address the findings.
Conclusion
The conclusion section summarizes the audit’s findings and recommendations, highlighting the key takeaways for stakeholders. It provides a call-to-action, encouraging stakeholders to act on the report’s recommendations and improve the digital product or website’s interface, design, and user experience.
