PeerShip

I do business with Artelogic team since 2009. We have developed multiple enterprise systems for various verticals. Some of those we sold for over million dollars. The workflow with them is much more stable and there are processes in place in order to ensure that everyone is doing what they’re supposed to do. Everything is being tracked.

 I have been working with the team at Artelogic for over 5 years now and can only say that they are the most professional, capable, reliable and friendly providers I have ever worked with, and I have worked with a lot. If Artelogic’s team doesn’t know how to do something, they’ll find out and come back with a functional solution.

When I was trying to do something that was perhaps not the best solution, rather than just implement it anyway, they Artelogic would say, '...We think this might work better.'

The main thing for working with me is I’m pretty intense on the communication side of things. They had a flexibility and willingness to adapt their processes to match my requirements both on communication and the development processes. I never had a problem with any of their code from a code quality perspective. They clearly do a good job internally with code quality assurance as well. We had very minimal issues during user acceptance testing. We never had a quality issue with them. Most importantly they took personal ownership of any problems which arose, including resolution of issues off hours or over weekends in order to mediate any issues that did happen.

Artelogic has been brilliant in the service delivery. I truly enjoyed the working experience. Many times, they were able to fix the issues with utmost professionalism and reliable speed. The communication on the specific work scope was great as they are able to value add by offering practical solutions or prompt to think about areas which are of blind sight. 

Artelogic are getting involved and seeing the project as something that's important to them and looking at new ways to solve problems and put us forward.