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A CRM Customisation Guide

What Should You Know And How To Customise?

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Ivanna Gurmak, CMO, Artelogic
19 Apr 2018
Thinking it’s high time for you to switch to a great customer relationship management system to improve your business process? But don’t know how to choose the proper one and the technical partner who can help you with that? This CRM Customisation Guide has got you covered. In short, the structure of this CRM guide is as follows: What Is Customisation? The Difference Between “Customise” And “Customize” The Big Names In The CRM World Why Should You Consider Using A Customized CRM? What Should Any Good Customized CRM System Offer? How To Customise And Who Can Help? Common CRM Customization Mistakes The Bottom Line What Is Customisation? The Difference Between “Customise” And “Customize” CRM or customer relationship ma...

How to know, you need a user portal for your business?

How can it help you?

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Ivanna Gurmak, CMO, Artelogic
12 Apr 2018
Have you noticed that more and more companies these days are turning to online customer support portals? Do you know the reasons? Maybe it’s time for your organization to consider taking full advantage of all a good customer portal has to offer? This article will help you determine whether your ultimate business needs adding a self-customer support service. But before we start, tick the issues which are true for you.   Your support team is always stressed and busy, bringing your business additional expenses on a regular basis. You don’t have a decent amount of regular customers as most of your customers are one-time-going individuals. You don’t know your customers, their real demands and reasons for dissatisfaction. You want to improve the customer experience...

7 Ways A Bespoke Business Operations Software Improves Your Business

Is it the right time for your business?

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Ivanna Gurmak, CMO, Artelogic
05 Apr 2018
What should I do to stimulate the business growth? With dozens of ready-to-use management software solutions out there, why should I opt for a bespoke business operations software? And how to find out that it’s the right time for my business to start thinking about the business operations software? How can business operations software streamline all of my website business operations and improve my business performance? These are the most typical questions business owners ask themselves on a regular basis, right? Let’s try to find answers to all of them. Basically, a good custom software platform is tend to improve your business operations and it saves time and money in the long run. We all know that. But, a bespoke business platform also takes time and money to be developed i...

How to become GDPR compliant?

Learn the basics

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Ivanna Gurmak, CMO, Artelogic
22 Mar 2018
Calling all online business owners! On May 25 2018, a new European privacy regulation called GDPR (GDPR stands for General Data Protection Regulation) will be enforced. It has increasingly become one of the trendiest topics among digital businesses around the world as the new data privacy norms are going to completely change the way online resources are used to gather, store and use individuals’ data. The main purpose of it is to better protect sensitive information of users. In fact, the General Data Protection Regulation covers businesses having EU customers, nevertheless, it will affect all companies globally, both small, mid-sized, and the big ones. And the fines are really mind-blowing - your company might get the penalty up to €20 million or 4% of your company’s wor...

Is your web app ready for the Google mobile first index?

How will your business benefit from mobile-first indexing?

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Ivanna Gurmak, CMO, Artelogic
15 Mar 2018
The need for optimizing for the mobile-first index in Google grows apparent from day to day as more and more people use mobile devices to browse the Internet. That is why when it comes to having a decent ranking factor, we can't stress enough to our customers the importance of having a beautiful mobile friendly website with a responsive design. Wondering which impact does that the mobile-first index have on your app? Undeniably, with the Google’s mobile-first index, to remain competitive within Google search engine, your internet resource has to be ready for mobile-first indexing. So, do you need to make some serious changes to your site to accommodate the new ways customers are engaging with your online business? Of course, from the first glance, it’s easy to get distracted w...

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